About VaKoop · SA's preloved marketplace built for sellers.

Mzansi-built so South Africans can sell what they already own.

South Africa's most feature-rich marketplace for preloved goods — built locally for the way South Africans actually buy and sell.

Our Mission

Vakoop exists to make preloved the default for South Africans. We built every feature we wished marketplaces had — fair buyer protection, real authentication, proper seller tools, and auctions that actually work — and we made it all free to list on. Sellers keep 100% of their sale price. We only make money from a small buyer protection fee, never from sellers.

What Makes Vakoop Different

Every other SA marketplace is either a glorified classifieds board or a foreign platform that hasn't been designed for the realities of South African delivery, payment, and trust. Vakoop is the first SA-built marketplace that combines auctions, authentication, escrow payments, and gamified selling into one app — and we ship new features weekly.

Features You Won't Find on Other SA Marketplaces

• Live auctions with anti-sniping, buy-now, and cascading winners — the only SA preloved platform with real-time auction streams.
• Scheduled drops — sellers can schedule item reveals for a specific time so buyers can compete for new drops as they go live.
• Seller streaks + leaderboard — the more consistently you list, the higher you climb. Gamification that actually rewards active sellers with visibility.
• Buyer points + missions — buyers earn points for reviews, first purchases, and streak purchases. Points unlock perks.
• Trusted Seller badge — verified sellers get a visible trust marker that buyers can filter on.
• Professional authentication for luxury sneakers, handbags, and streetwear — verified by real experts, not AI. Authenticated items carry a certificate.
• Buyer protection on every single transaction — payments sit in escrow until the buyer confirms delivery. If something's wrong, you get your money back. No exceptions.
• Six integrated delivery partners — The Courier Guy (door-to-door), PUDO lockers, Pargo pickup points, PAXI, PostNet-to-PostNet, and Aramex. More couriers than any other SA marketplace.
• Local in-person pickup — free, arranged via in-app chat.
• Real-time messaging with offer system — buyers can send offers directly in chat, sellers can counter, and the accepted offer validates at checkout automatically.
• Instant VaKoop Wallet — sellers receive payment to their wallet the moment a buyer confirms delivery. Withdraw to your SA bank account any time.
• Price drop alerts — watchlist an item, get a push notification the moment the seller drops the price.
• Creator program — influencer sellers earn milestone rewards (10 listings, 25 listings, 100 listings) and front-page featured spots.
• Bulk import — seasoned sellers can import their entire inventory from Shopify, a CSV, or any website's product pages in one go.
• Referral rewards — invite a friend, both of you earn wallet credit on their first purchase.
• 7-day return window on every shipped order — if the item doesn't match the listing, you get a full refund.
• Cart checkout — buy multiple items from the same seller in one transaction with combined shipping.

Where We Deliver

Vakoop delivers nationwide across South Africa. Major cities covered by same-day or next-day courier service include Johannesburg, Cape Town, Durban, Pretoria, Port Elizabeth, Bloemfontein, East London, Polokwane, Nelspruit, and Kimberley. Rural addresses served via Aramex and PostNet-to-PostNet networks. Most items deliver in 1-5 business days.

Built in South Africa

Vakoop is independently owned and operated by a South African founder. Our head office is in Cape Town. We process payments locally through trusted SA providers. We don't ship your personal data overseas. When you contact us, you're talking to a South African — not an offshore call centre.

Get In Touch

Customer support: [email protected] or WhatsApp +27 72 551 3728. Available on iOS (App Store), Android (Google Play), and web at vakoop.co.za.